After your loan documents are signed by you (as well as any co-borrowers on the loan), a copy of your completed loan agreement is emailed to you via DocuSign.

Look for an email from DocuSign (docusign.net) and select “View Completed Documents” to access and download your agreement. We recommend saving a copy for your records.

Many loans allow additional payments or early payoff, though terms vary by loan product.

Your loan agreement outlines whether partial payments or early payoff are available, and how payments are applied to your balance.

Yes. Automatic payments are typically set up during the loan application and funding process, using the bank account you provided.

Your payment amount, withdrawal date, and bank details are included in your loan agreement. In most cases, no additional setup is required after funding.

If you need to update the bank account used for loan payments, this change is completed with assistance from our Client Services team to help protect your account security.

You may be asked to provide confirmation details (such as a voided check or bank letter) before the change takes effect. Bank updates typically apply to future payments, rather than payments scheduled in the immediate billing cycle.