Is BHG Secure? What You Need to Know About How We Protect Your Information

High earners require high security

High-earning professionals have complex finances, and as a result, high expectations around security. These values are at the very core of our business at BHG. We’ve built our company with these professionals in mind, where security, discretion, and trust are foundational.

Sharing personal data can feel risky

We also acknowledge a hesitancy to share personal information with others. In a world of growing cyber threats, it's fair to ask, "Is my data safe?" You should feel confident that the institutions you work with are taking every possible step to protect your information.

That's why BHG Financial invests in advanced systems and maintains important accreditations to protect what matters most to you.

Our commitment to your security is built into our technology and our daily operations. Here’s a look at the specific measures we use to keep your information safe.

Website encryption

All data transmitted through our site is protected with the latest TLS 1.3 encryption standard—a protocol that safeguards web applications from data breaches and other attacks. This means your private and sensitive information—such as passwords, credit card numbers, and personal correspondence—is protected, not only when it’s being sent to us but also while it’s stored in our systems.

Secure application process

Reviewing your personal and financial information is a key part of the loan process. When you enter this data into our online application, it is encrypted using TLS and stored with multiple layers of security.

Ongoing monitoring and threat detection

Here are a few ways our dedicated security team proactively works to stop threats before they can cause harm:

• 24/7 monitoring: We use real-time tools that continuously scan for unusual activity, like suspicious logins, and alert our security team immediately.
• Expert oversight: We review alerts daily and investigate anything unusual to stop threats before they cause harm.
• Proactive protection: We monitor potential risks beyond our network, including potential exposure on the dark web.

Compliance with industry standards

BHG maintains rigorous security standards to safeguard customer data. We undergo regular security reviews and assessments to ensure ongoing compliance. We've successfully completed our SOC 2 Type 2 examination in accordance with the American Institute of Certified Public Accountants (AICPA) standards for SOC for Service Organizations.

This credential is a highly regarded security standard that evaluates how we safeguard customer data throughout our services and meet standards for strong operational effectiveness.

In addition, BHG has won the Fortress Cybersecurity Award multiple times for our best-in-class data security.

BBB Accreditation

BHG is accredited by the Better Business Bureau (BBB) and has a long-standing record of transparent business practices. The BBB is a trusted resource for consumers, and its accreditation signifies that a company meets and upholds a set of ethical standards.

This accreditation, combined with thousands of 5-star reviews from satisfied professionals on the BBB website and Trustpilot, is a testament to the trust we’ve built with our clients to uphold a reputation for integrity and deliver tailored financial solutions to every borrower.

To date, BHG has funded more than $23 billion in financial solutions—proof that professionals repeatedly choose us because they trust us.

Borrowers know that their data is in safe hands. They return to BHG because they feel confident in our discretion and commitment to privacy behind the scenes, and a U.S.-based premium lending experience up front.