Loan documents are provided via Docusign during closing, where they are securely retained for convenient access.

If you need more help, contact us here for a quick response. 

You can review your loan contract for details on your payment schedule and subsequent balances.

If you need more help, contact us here for a quick response. 

We can help you with questions you may have about statements—simply contact us here for a quick response.  

If you’ve moved or have other changes to your contact information, we are happy to update your account. You can reach out to us here for a quick response.

Yes, depending on your terms it may be possible to refinance your loan—or you could potentially take out another loan. BHG Financial is happy to help you explore opportunities to access additional funds. Simply call 866-413-4669 to connect with a representative in our lending department. 

Yes. You can have more than one loan with us. We develop long-standing relationships with our customers to provide them with the right short-term and long-term financial solutions now and in the future.

If you have a dispute, our client services team is ready to help you navigate the situation.

You can contact us here for a quick response. 

Typically, your first payment will be due approximately 28-30 days after you receive funding.

If you have questions about your first payment, contact us here for a quick response.

Payments are due approximately every 28-30 days. You can refer to your loan contract for more details. 

If you still have questions, contact us here for a quick response.

Yes. Automatic payments are set up during the loan application process at the time of funding. You can find these details in your loan contract. 

If you have questions about automatic payments, contact us here for a quick response.

The ability to make extra payments varies depending on the loan solution you’ve chosen. If you are interested in making additional payments, reach out to client services here.

Most customers set up automatic payments during the funding process. If you still have questions about payment methods, contact us here for a quick response.

Our client services team can help you change your bank account for loan payments. Contact us here to get started. 

Your loan expert will discuss this with you in detail during the funding process. Later, you can find these specific details in your loan contract. 

If you still have questions, contact us here for a quick response.

Our client services team can provide you with more information about your early pay-off options and a contractual payoff statement. Contact us here for assistance.  . 

Life happens, and sometimes late payments are unavoidable. However, if late payments become frequent, or you fail to make payments, BHG Financial can report this tradeline delinquency to the credit bureaus. 

Yes, BHG Financial offers credit cards to our existing loan customers. 

The portal allows you to manage your BHG Financial credit card account online. You can access the portal here.

Cardholders with a BHG Money card can find the portal here.

For 24-hour credit card account access and customer support, call the number on the back of your card.