FAQs

FAQ: Application process

Start your application

Yes, BHG Financial offers personal loan prequalification with a soft credit check. Applicants can see their rate, term, and payment offers with no impact to their credit score.2

Yes, applicants can see their rate, term, and payment offers prior to a hard credit check and before funding as part of the application process.2 BHG’s loan specialists are also available to walk through your offers and help you choose the structure that best fits your goals.

Applying is quick and easy.

To apply for a personal loan, get started here.

To apply for a business loan, get started here.

You can also call 866-413-4669 to start your application with a loan representative.

Yes, BHG Financial offers a streamlined online application designed to fit into a busy schedule. You can explore personalized loan options and move through the process in just a few steps—with minimal documentation and support from a dedicated loan specialist along the way.

Yes, BHG Financial gives you the flexibility to add a cosigner or co-borrower at the beginning of the application or during the application process.

You may need to provide documents to verify your identity and to prove your address and income. Your loan representative will handle most of the paperwork for you to make the process easy.

To verify income, you will need documents such as pay stubs, tax returns, and bank statements. BHG Financial considers the following as income.

  • Employment & Self Employment: Includes full-time (or part-time) employment, full (or partial) business ownership, freelance or seasonal work.
  • Social Security, Pension, or Disability: Includes retirement (or survivor) benefits, social security disability insurance (SSDI), supplemental security income (SSI), pension plans, and short- or long-term disability insurance payments.
  • Investment or Rental Properties: Includes owning and earning income from tenants who rent your home or property.
  • Other Income: Includes Veterans’ Benefits (VA), investment earnings (dividends/interest/capital gains/digital assets), trust income, royalties, alimony and child support, etc.

BHG Financial will review your application, and you will get an approval decision in as little as 24 hours.1  If approved, you will receive loan offers, and we will help tailor the best funding solution for your needs.  

Finalize your application

The BHG Customer Portal is where you submit necessary documents and finalize your application online.

If you already have an account:

  • Accounts created on or after Jan 21, 2026 at 6:00PM ET can sign in using our updated portal link here.
  • Accounts created before Jan 21, 2026 at 6:00PM ET can sign in using this page.

Note: One-time code sign-in is only available in the updated portal.

If you need assistance with your loan, contact us here for a quick response.

Yes, if you need to change any of your information, your loan representative will assist as needed. 

Log into the BHG Customer Portal to check the status of your loan application. If you have questions, your BHG Financial loan representative is available to help. 

An 8821 is an IRS form that summarizes your tax history. It allows BHG Financial to confirm your income based on what you filed.

Most people applying for a personal loan will not need an 8821—it depends on your income source and cash flow. This form is typically required more often for business loans. 

You can download the 8821 form here, or in the BHG Customer Portal.  

An Employer Identification Number (EIN) is a federal tax ID number for businesses. BHG Financial requires an EIN for existing businesses applying for a loan.

Individuals who are professionally licensed are required to provide license information during the BHG Financial application process.

For non-licensed professionals, a license is not required to get a BHG Financial loan.

After applying

Once you submit all your documents, an approval decision will be provided in as little as 24 hours.1

Once your terms are agreed upon, funds will be available in as few as 5 days for a personal loan and as few as 3 days for a business loan.1

You will receive your funds through a wire transfer, ACH transaction, or by check, depending on your loan terms.  

Yes, BHG Financial allows borrowers to choose payment due dates as part of the application process. Payment due date options include the 1st, 5th, 10th, 15th, 20th, and 25th.

Our client services team will continue to provide you with the highest level of customer service throughout the life of your loan.  If you need assistance, contact us here for a quick response. 

There are different reasons a loan application might be denied, such as credit score or debt-to-income ratio. If your application is declined, BHG Financial will provide you with the exact reasons why in a letter sent to your mailing address within 30 days of the decision.  

Yes! Credit profiles are always evolving. You are welcome to apply again after you receive a decline. And, since BHG Financial closely monitors qualification data, we may reach out to you with an invitation to reapply.

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Still have questions? We're here to help.

Not all solutions, loan amounts, rates or terms are available in all states.

1 This is not a guaranteed offer of credit and is subject to credit approval.

2 There is no impact on your credit for applying. For personal loans, a complete credit history, which will appear as an inquiry on your credit report, will be performed upon acceptance and funding of the loan and may impact your credit.

Consumer loans funded by Pinnacle Bank, a Tennessee bank, or County Bank. Equal Housing Lenders. Equal Housing Lenders icon

For California Residents: Personal loans made or arranged pursuant to a California Financing Law license - Number 603G493.